Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexander Blau

Alexander Blau

November 21, 2025

5  out of  5
rating by Alexander Blau
"I needed to update my insurance carrier after a change with our prior carrier. Ruthchy Dessources at State Farm did an incredible job finding me replacement coverage that was better than my prior coverage and not nearly as expensive as other quotes I received. Rutchy was great walking me through the policy and advising me on what made sense given my home. I would recommend anyone work with Ruthchy and Alan Wheeler's insurance practice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Deana

Deana

October 28, 2025

1  out of  5
rating by Deana
"I originally gave a positive review because my agent, Aristos, seemed helpful. But after signing up, State Farm raised my agreed rate. I was quoted $102/month with discounts for completing a defensive driving course ( paid $60 and sat through a grueling course for 6 hours) , signed up for the safe driving app ( tracks driving) and wrote two positive reviews . Later, they increased it to $168, claiming the underwriter found “points,” even though I took the course to have that cleared. When I asked for written documentation showing how the premium was calculated, they refused. I wrote to Jon Farney , President and Chief Executive Officer of State Farm and received a letter back from Alan Wheeler which doubled down on his bait-and-switch . Would not recommend...waste of time."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. The letter received was from the CEO and not from the undersigned. The letter clearly stated that the driving record is the determining factor in the rate you received. If you would like to discuss the matter further please let us know when we can contact you. "
Profile photo of nigel roopan

nigel roopan

October 24, 2025

5  out of  5
rating by nigel roopan
"Very good person and very helpful I saved a lot money with Ruthchy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Marc Greenfield

Marc Greenfield

October 23, 2025

5  out of  5
rating by Marc Greenfield
"Big thanks to Ruthchy at Alan Wheeler/State Farm! They have the lowest rates I've found in New York - for both renters and condo policies. Great service, and Ruthchy helped me with a special circumstance that ended up saving me even more money that expected. State Farm is also dog friendly (no breed restrictions). Highly recommend."
We responded:
"Big thanks to Ruthchy at Alan Wheeler/State Farm! They have the lowest rates I've found in New York - for both renters and condo policies. Great service, and Ruthchy helped me with a special circumstance that ended up saving me even more money that expected. State Farm is also dog friendly (no breed restrictions). Highly recommend. "
Profile photo of Adam C

Adam C

October 21, 2025

5  out of  5
rating by Adam C
"I had an excellent experience with State Farm! Muhammad was professional, knowledgeable, and truly went above and beyond to help me understand my options. He made the entire process smooth and stress-free. Highly recommend asking for Muhammad if you want great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Marie Simmonds

Marie Simmonds

October 21, 2025

5  out of  5
rating by Marie Simmonds
"State Farm gives an excellent service and support during my time of need. A special thanks to Mr. Muhammad for his quick response and professionalism — his assistance made all the difference and helped me tremendously at the DMV. I truly appreciate the dedication and care shown. Great job, State Farm, for having such a helpful and responsive team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Dennis Cespedes

Dennis Cespedes

October 13, 2025

5  out of  5
rating by Dennis Cespedes
"I want to thank Alan Wheeler for his outstanding support with my car insurance. He went above and beyond to help me find a great deal that fit my budget without compromising coverage. Alan was professional, responsive, and genuinely cared about getting me the best price possible. I highly recommend him to anyone looking for reliable and honest insurance assistance . Thanks again, Alan!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Brandon James

Brandon James

October 2, 2025

5  out of  5
rating by Brandon James
"⭐️⭐️⭐️⭐️⭐️ I had the pleasure of working with Aristos Georgiou at State Farm, and I couldn’t be more impressed. He helped me upgrade my life insurance policy and set up a whole life insurance plan that came with a fantastic deal. Aristos took the time to explain everything clearly, making sure I understood the benefits and how it would work in my favor both now and in the future. What stood out the most is how much he taught me along the way—he didn’t just sell me a policy, he educated me so I could make the best decision for my situation. Throughout the entire process, Aristos was professional, patient, and truly worked in my best interest. If you’re looking for someone who will go above and beyond, not just to get you covered but also to empower you with knowledge, I highly recommend Aristos. He made what could have been a complicated process feel easy and beneficial."
We responded:
"Brandon, thank you for the kind words. Aristos is passionate about protecting lives and legacy. Please let us know how we can be of future assistance. "
Profile photo of Jerry Lam

Jerry Lam

September 26, 2025

5  out of  5
rating by Jerry Lam
"I had tons of questions regarding my policies and Muhammad answered everything patently and professionally. Excellent communication and customer service skills 10/10."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Anne Doris

Anne Doris

August 26, 2025

5  out of  5
rating by Anne Doris
"The entire Alan Wheeler State Farm Insurance Agency team is responsive to customers and Aristos Georgiou is also reliable and excellent in providing cost effective options for the agency's users. He is thorough and organized and delivers value. Appreciate you, Ari!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of M K

M K

August 21, 2025

5  out of  5
rating by M K
"Aristotle was absolutely amazing! From start to finish, he gave me his full attention and clearly knew exactly what he was doing. He was professional, knowledgeable, and made the whole experience such a pleasure. The level of customer service I received was truly top-notch. I couldn’t be happier with the support—highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know"
Profile photo of Buscador

Buscador

August 6, 2025

1  out of  5
rating by Buscador
"Unprofessional, would not recommend."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input. "
Profile photo of Alvin Joo

Alvin Joo

July 29, 2025

5  out of  5
rating by Alvin Joo
"Irene was one of the most helpful and personable people I’ve talked to at Statefarm. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Kendra

Kendra

July 27, 2025

5  out of  5
rating by Kendra
"Janet is extremely patient, knowledgeable, and friendly. She was able to answer all of my questions promptly and help me find a policy that fit both my needs and my budget. It was a great pleasure to be able to work with her, and if you ever need help at this office, make sure you ask for Janet."
We responded:
"Kendra, thank you kindly. We stand ready to assist with your current and future needs...!"
Profile photo of Neil Gupta

Neil Gupta

July 25, 2025

5  out of  5
rating by Neil Gupta
"Muhammad was great and very easy to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Muhammad Hussain

Muhammad Hussain

July 17, 2025

5  out of  5
rating by Muhammad Hussain
"Muhammad at State Farm is outstanding! He’s knowledgeable, patient, and always goes the extra mile to make sure everything is clearly explained. Whether it’s answering questions or helping with coverage options, Muhammad delivers excellent customer service. Highly recommend working with him!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Scott Trinh

Scott Trinh

June 24, 2025

5  out of  5
rating by Scott Trinh
"Spent about an hour on the phone today with Fernando at this office, and it was such a treat. He was friendly, knowledgeable, easy to talk to, and made the whole experience a real joy. Highly recommend this office and Fernando to anyone looking for insurance in the city. Thanks so much for everything!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Clarence Neely

Clarence Neely

June 16, 2025

5  out of  5
rating by Clarence Neely
"Let me tell you my experice here at state farm these people are so kind and proffessional i hust walk in of the steet just mived in this are as soon as i walk in i was greeted with with kindness this is a place to be thank you state for being state farm"
We responded:
"Thank you Clarence. All are welcome. We appreciate your kind words. "
Profile photo of Dauris Drummer

Dauris Drummer

June 6, 2025

5  out of  5
rating by Dauris Drummer
"I had never been so happy to leave a review like today, recently I was like crazy looking for a reliable insurance agency until I met Alan wheeler's office, I was assisted by Irene with great professionalism I speak clearly and I book from being deceived in another agency, she has done an exceptional job all the time was very attentive with my case and helped me a lot, good to know that there are still agents as good as Irene I am grateful to find them, If this is because you are looking for an insurance agency I recommend it 100%"
We responded:
"Dauris, your comments mean a lot. We thank you kindly. "
Profile photo of A A

A A

May 29, 2025

5  out of  5
rating by A A
"I have the pleasure of working with Janet for 10+ years. She is extremely knowledgeable, courteous, fast and efficient. Every time I call with a question or concern she is always eager and ready to assist. If you have any insurance needs don’t hesitate to give Janet a call."
We responded:
"Thank you. Janet is one of valued Team Members. We greatly appreciate your business over the years. Thank you"
Profile photo of Moe

Moe

May 16, 2025

5  out of  5
rating by Moe
"Give Muhammad at Alan Wheeler Agency State Farm a call for your insurance needs. He is very knowledgeable & helpful. I highly recommend. 5 Star service."
We responded:
"Moe, Muhammad is one of our longest tenured Team members. All of us will do our best to satisfy your expectations. Thank you "
Profile photo of Egor Astakhov

Egor Astakhov

May 15, 2025

5  out of  5
rating by Egor Astakhov
"Excellent experiance. Very kind service. I have multiple lrivate vehicles. The quotation was fast as this could take a long time. Thank you for your help team."
We responded:
"Got, thank you. Let us know how we can assist in the future. "
Profile photo of Maribel Rivera

Maribel Rivera

May 8, 2025

5  out of  5
rating by Maribel Rivera
"Virginia was very helpful , knowledgeable and friendly ."
We responded:
"Maribel, your tenure speaks volumes. Thank you for your business over all the past years. "
Profile photo of Katherine Romero

Katherine Romero

May 1, 2025

5  out of  5
rating by Katherine Romero
"Irene Escalante was amazing! She was incredibly helpful, friendly, and made the whole process so much easier. I’m so grateful for her support—she truly went above and beyond. Highly recommend working with her!"
We responded:
"Katherine, Irene, the Team and I appreciate the kind words. Let us know how we can be of future assistance. "
Profile photo of Christian Parker

Christian Parker

April 28, 2025

5  out of  5
rating by Christian Parker
"Quick, friendly service. I have held my insurance policy with them for years and have had no problems."
We responded:
"Christian, we appreciate the faith you have in our products and office. Let us know how we can be of future assistance. Thank you...!"